Terms of Service

Last Updated: December 2024

Welcome to CloutMetrics. By using our services, you agree to these Terms of Service.

1. Acceptance of Terms

By accessing or using CloutMetrics, you agree to be bound by these Terms. If you disagree with any part, you may not use our services.

2. Description of Service

CloutMetrics provides:

AI-powered social media content generation
Automated posting and scheduling
Analytics and performance tracking
Multi-platform social media management
Campaign automation tools

3. User Accounts

Account Creation

You must provide accurate information
You are responsible for account security
One account per person or entity
You must be 18+ years old

Account Responsibilities

Maintain confidentiality of credentials
Notify us of unauthorized access
Responsible for all account activity
Comply with platform-specific terms

4. Acceptable Use

You May:

Use services for legitimate business purposes
Generate content aligned with your brand
Connect authorized social media accounts
Access analytics and insights

You May Not:

Violate any laws or regulations
Post harmful, offensive, or misleading content
Attempt to breach security measures
Resell or redistribute services
Use for spam or harassment
Impersonate others
Violate third-party rights

5. Content Rights

Your Content

You retain ownership of your content
You grant us license to use content for service provision
You’re responsible for content compliance
You warrant you have necessary rights

Generated Content

AI-generated content is provided “as-is”
You’re responsible for reviewing and approving
We don’t guarantee accuracy or suitability
You assume liability for published content

6. Payment Terms

Subscription fees are billed in advance
All fees are non-refundable
Prices subject to change with notice
Failed payments may result in service suspension

7. Intellectual Property

CloutMetrics owns all service IP
You may not copy or reverse engineer
Feedback may be used without compensation
Third-party content subject to their terms

8. Privacy and Data

Governed by our Privacy Policy
We process data as your processor
You’re responsible for user consent
We implement reasonable security

9. Third-Party Services

Subject to third-party terms
We’re not liable for third-party actions
Integration availability may change
You must comply with platform rules

10. Disclaimers

THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, CLOUTMETRICS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES. OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU IN THE PAST 12 MONTHS.

12. Indemnification

You agree to indemnify and hold harmless CloutMetrics from any claims arising from:

Your use of services
Your content
Your violation of these Terms
Your violation of any rights

13. Termination

Either party may terminate with notice
We may suspend for Terms violations
Upon termination, access ceases
Certain provisions survive termination

14. Changes to Terms

We may modify these Terms at any time. Continued use after changes constitutes acceptance.

15. Governing Law

These Terms are governed by [Jurisdiction] law, without regard to conflict of law principles.

16. Dispute Resolution

First attempt informal resolution
Then binding arbitration
No class actions permitted
Small claims court exception

17. General Provisions

Entire agreement between parties
No waiver unless in writing
Severability of provisions
No assignment without consent

18. Contact Information

For questions about these Terms:

Email: [email protected]
Address: [Company Address]

By using CloutMetrics, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.