Privacy Policy

Privacy Policy

Last Updated: December 2024

At CloutMetrics, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

Information You Provide

• Account registration details (name, email, company)
• Social media account credentials (via OAuth)
• Brand guidelines and content preferences
• Payment information (processed securely via third-party providers)

Information Collected Automatically

• Usage data and analytics
• Device and browser information
• IP addresses and location data
• Cookies and similar tracking technologies

Social Media Data

• Post performance metrics
• Engagement statistics
• Audience demographics (aggregated)
• Content interaction data

How We Use Your Information

We use collected information to:

Terms of Service

Terms of Service

Last Updated: December 2024

Welcome to CloutMetrics. By using our services, you agree to these Terms of Service.

1. Acceptance of Terms

By accessing or using CloutMetrics, you agree to be bound by these Terms. If you disagree with any part, you may not use our services.

2. Description of Service

CloutMetrics provides:

• AI-powered social media content generation
• Automated posting and scheduling
• Analytics and performance tracking
• Multi-platform social media management
• Campaign automation tools

3. User Accounts

Account Creation

• You must provide accurate information
• You are responsible for account security
• One account per person or entity
• You must be 18+ years old

Account Responsibilities

• Maintain confidentiality of credentials
• Notify us of unauthorized access
• Responsible for all account activity
• Comply with platform-specific terms

4. Acceptable Use

You May:

• Use services for legitimate business purposes
• Generate content aligned with your brand
• Connect authorized social media accounts
• Access analytics and insights

You May Not:

• Violate any laws or regulations
• Post harmful, offensive, or misleading content
• Attempt to breach security measures
• Resell or redistribute services
• Use for spam or harassment
• Impersonate others
• Violate third-party rights

5. Content Rights

Your Content

• You retain ownership of your content
• You grant us license to use content for service provision
• You’re responsible for content compliance
• You warrant you have necessary rights

Generated Content

• AI-generated content is provided “as-is”
• You’re responsible for reviewing and approving
• We don’t guarantee accuracy or suitability
• You assume liability for published content

6. Payment Terms

• Subscription fees are billed in advance
• All fees are non-refundable
• Prices subject to change with notice
• Failed payments may result in service suspension

7. Intellectual Property

• CloutMetrics owns all service IP
• You may not copy or reverse engineer
• Feedback may be used without compensation
• Third-party content subject to their terms

8. Privacy and Data

• Governed by our Privacy Policy
• We process data as your processor
• You’re responsible for user consent
• We implement reasonable security

9. Third-Party Services

• Subject to third-party terms
• We’re not liable for third-party actions
• Integration availability may change
• You must comply with platform rules

10. Disclaimers

THE SERVICE IS PROVIDED “AS IS” WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.